Shipping and Delivery Policy
1. Delivery Areas
- We deliver within the Arab Republic of Egypt to all governorates.
- Some products may not be available in remote areas; you will be notified if a product cannot be delivered to your location.
2. Shipping and Delivery Times
- Orders are processed within 1–2 business days after payment confirmation.
- Delivery times vary by region, typically:
- Greater Cairo: 1–2 business days
- Other governorates: 2–7 business days
- Please note that these are estimated times and may be affected by peak periods or transportation conditions.
3. Shipping Fees
- Shipping fees are calculated at checkout and vary based on weight and delivery area.
- Free shipping may be offered for orders exceeding a certain value, depending on current promotions.
4. Order Tracking
- You can track your order using the tracking number provided after shipment.
- Notifications will be sent via email or SMS to update you on the order status.
5. Customer Responsibility
- Customers are responsible for providing accurate shipping information, including address and phone number.
- If delivery fails due to incorrect information, the customer may be responsible for additional shipping costs.