Shipping and Delivery Policy

1. Delivery Areas
  • We deliver within the Arab Republic of Egypt to all governorates.
  • Some products may not be available in remote areas; you will be notified if a product cannot be delivered to your location.
2. Shipping and Delivery Times
  • Orders are processed within 1–2 business days after payment confirmation.
  • Delivery times vary by region, typically:
    • Greater Cairo: 1–2 business days
    • Other governorates: 2–7 business days
  • Please note that these are estimated times and may be affected by peak periods or transportation conditions.
3. Shipping Fees
  • Shipping fees are calculated at checkout and vary based on weight and delivery area.
  • Free shipping may be offered for orders exceeding a certain value, depending on current promotions.
4. Order Tracking
  • You can track your order using the tracking number provided after shipment.
  • Notifications will be sent via email or SMS to update you on the order status.
5. Customer Responsibility
  • Customers are responsible for providing accurate shipping information, including address and phone number.
  • If delivery fails due to incorrect information, the customer may be responsible for additional shipping costs.